Privacy Policy

Effective Date: 04/15/2025

TwoFour7 Dispatch is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website twofour7dispatch.com, contact us, or use our truck dispatch services in the USA. By using our services, you agree to the terms of this policy.

1. Information We Collect

a. Personal Information

• Full Name
• Phone Number
• Email Address
• Company Name
• DOT/MC Number
• NOA or Voided Check (for billing)

b. Non-Personal Information

• IP address
• Browser type and version
• Referring/exit pages
• Pages visited on our site
• Date and time of visit

c. Cookies and Tracking Technologies

We use cookies to enhance your user experience, track website performance, and understand user behavior. You can choose to disable cookies through your browser settings.

2. How We Use Your Information

• Provide, manage, and improve our dispatch services
• Communicate with you about your loads and account
• Respond to your inquiries and offer customer support
• Send promotional emails and service updates (with your consent)
• Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Service providers and vendors that help operate our website and business
• Government or legal authorities, if required by law
• Authorized partners, only when necessary for load planning and dispatch

4. Data Retention

We retain your personal information only as long as needed to provide services or meet legal obligations. After that, we securely delete or anonymize your data.

5. Data Security

We implement industry-standard security measures (SSL encryption, firewalls, access controls) to protect your data from unauthorized access or disclosure.

6. Your Choices and Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to update, correct, or delete your information
• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at eric@twofour7dispatch.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their policies before submitting any personal data.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top. Continued use of our site and services means you accept those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

TwoFour7 Dispatch
Email: eric@twofour7dispatch.com
Phone: (903) 326-1947
Website: www.twofour7dispatch.com